Privacy Policy

Last Updated: 03-11-2023

We value your privacy and are committed to protecting your personal information. This Privacy Policy applies to edsurfing.com, edsurfing.se, and all other edsurfing-related sites and services. Throughout this policy, "edsurfing," "we," or "us" refers to our platform and services.

At edsurfing, we are dedicated to safeguarding your personal information. We understand that privacy is of utmost importance to our users. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform. We are committed to transparency, and we want you to be informed about the information we collect and how we use it.

We work in accordance with the General Data Protection Regulation ("GDPR") to ensure that your data is handled with care and in compliance with European data protection laws. Additionally, we work with third-party service providers to keep edsurfing up and running, and we ensure that all of them are GDPR compliant to maintain the highest standards of data protection.

Please take a moment to review this Privacy Policy carefully. By using edsurfing, you consent to the practices described in this policy. We reserve the right to modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. Your continued use of our platform after any modifications constitutes acceptance of the updated Privacy Policy. If you have any questions or concerns regarding this Privacy Policy, please contact us at support@edsurfing.com

Information we collect

We collect information you provide when you sign up, create a profile, create any content or interact with our services. This includes, but is not limited to:

  • Personal information, such as your name, email address.
  • User-generated content, such as profile information, including details about your education, work experience, contacts and social media profiles, skills, photos, and your city or area. You have choices about the information on your profile, and you can decide whether to include sensitive information. Please do not post or add personal data to your profile or any other parts of edsurfing that you would not want to be publicly available.
  • Payment information when making transactions on our platform. All the transactions are processed via PayPal and other payment providers. We do not collect any details about your card numbers or any other sensitive information.

We also gather data when you communicate through messages within our platform. This information is utilized to maintain the quality of our services by preventing spam and detecting any inappropriate activities that may violate our User Agreement. Our platform is continuously evolving, and we frequently introduce new features. Some of these features may necessitate the collection of additional information. If we ever collect significantly different types of personal data or make substantial changes to how we collect, use, or share your data, we will notify you, and this Privacy Policy may be updated accordingly.

How We Use Your Information

We use your data for the following purposes:

  • To provide our services, which include matching learners with mentors and facilitating ed-lessons and ed-events.
  • To process payments and manage financial transactions securely.
  • To personalize your experience and offer content that is relevant to your interests and needs.
  • To enhance our platform's functionality and improve customer support.
  • To fulfill our legal obligations.

It is entirely your choice whether to invite someone to our Services, send a friendship request, or allow another Member to become your friend on edsurfing. Please note that the contacts and social media information you have added to your profile will be visible to your friends and all premium members.

Sharing your information

We may share your information with Other users on the platform, as necessary for ed-lessons, ed-events, learning topics, or any other relevant parts of our Services and our service providers, including payment processors.

Please be aware that your profile, along with any other content you create on edsurfing, is fully visible to all members and customers of our Services. We may also share your ed-lessons, ed-events, or learning topics in marketing channels to promote your content and help people connect with you, aligning with one of the main goals of edsurfing. Please note that during ed-events and ed-lessons, edsurfing is not responsible if they are being recorded with third-party tools by attendees. We encourage all users to respect the privacy and consent of others when participating in teaching sessions.

Data Security

We take your data security seriously and have implemented practical measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction, including the use of HTTPS. We continually monitor our systems to identify and address potential vulnerabilities and protect against various forms of attacks.

However, it's essential to understand that while we employ robust security measures, we cannot provide an absolute guarantee that your information will always remain secure. No security system can completely eliminate the risk of data being accessed, disclosed, altered, or destroyed due to a breach of our physical, technical, or managerial safeguards.

Your Choices

You have control over your personal information. You can access, update, and delete your data by logging into your account. However, please note that certain information, like details related to ed-courses and ed-events with participants, may be retained for transparency and tracking purposes. Regarding mentors who are hosting ed-lessons and ed-events or have conducted teaching sessions before, it's important to mention that they may not have the option to remove their profile pictures. This limitation is in place to prevent fraudulent activities and to help track and verify the identity of mentors.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your usage patterns. You can manage your cookie preferences through your browser settings. For more details on our cookie usage and policies, please refer to our Cookie Policy page.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we recommend reviewing their policies.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy. Any changes will be communicated through our platform or via email.

Contact information

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@edsurfing.com .